Summary of this video by Dr. Kevin Hayes:
In this video, Dr. Kevin Hayes walks viewers through what to expect during their initial visit to Hayes Family Dentistry. He explains that after a warm and friendly phone call, patients are personally welcomed at the front desk and then guided to the clinical area. There, the team takes time to listen, answer questions and create a personalized treatment plan based on each patient’s needs and goals. At our office, we emphasize comfort, connection and collaboration from the very first visit.
We Picture A World Where People Enjoy Their Dental Visits
Your first visit to the dentist can set the tone for your entire dental care experience. At Hayes Family Dentistry in Cookeville, TN, we understand the emotions that come with stepping into a new dental office. That’s why we go the extra mile to ensure you feel relaxed, informed and cared for right from the start. You’ve chosen our practice not just for a routine check-up, but as a step toward a brighter, healthier smile.
We Believe In Treating Everyone Like Family
When you arrive at Hayes Family Dentistry, you’re not just a name on a chart. As Dr. Kevin Hayes puts it, “We want to talk about your initial visit when you come to see me. So after a great phone call, you’re going to be greeted very warmly at the front desk and then escorted back to the back to see some of the clinical team.” This sets the stage for a personal and heartfelt experience, focusing on your needs and comfort.
Patients frequently highlight our welcoming atmosphere. One patient shared, “From the time I called and made the appointment until I walked out the door, I have been on cloud nine. Everyone has been wonderful, and everyone that I have met there has given nothing but respect, encouragement, and a bright future ahead.”
You Deserve Personalized Care and Understanding
After a warm reception, your first visit involves a detailed discussion with one of our professional team members. We listen carefully to your dental history and any concerns you might have, ensuring we have a comprehensive understanding of your needs. Dr. Kevin Hayes emphasizes, “We’re going to listen and answer your questions and come up with a plan for what you’re looking for and what we can do to help you.”
This comprehensive approach is recognized by many patients. One mentioned, “Well, I am not a fan of dentist offices, but this is by far the best service I have ever received at a dentist. They explain everything, they care about you and genuinely seem happy to see you while also doing a very professional job.”
Because Quality Matters
While you’re with us, expect to find cutting-edge technology and the best practices to ensure a smooth and efficient visit. We’ve equipped our office with modern tools that allow us to quickly and accurately assess your oral health, making your visit as informative and painless as possible.
A patient commented on this aspect saying, “Went for a consultation, but it was a great experience. So compassionate.” The sentiment here at Hayes Family Dentistry is that every patient deserves care that matches their needs and exceeds their expectations.
Our Goal Is To Make Sure You Are Comfortable
We know that walking into a dentist’s office can sometimes feel daunting, and many patients come with fears stemming from past experiences. We take these concerns seriously and work collectively to provide a calming environment.
One of our patients expressed these feelings: “I was TERRIFIED to have my tooth extracted. The staff was so patient and kind, they made sure my every issue and concern was met with kindness and explanations to ease my severe anxiety.”. Our goal is to make sure you leave with a lighter heart and a better outlook on maintaining your oral health.
Call Us Today
Your journey to a healthier, more confident smile begins with a single step. At Hayes Family Dentistry, we’re excited to partner with you on that journey. Whether it’s your first visit or your 20th, our team is committed to providing you with care that is centered around your needs.
Call us at (931) 526-1614 to schedule your first visit and see how we can help you achieve a smile you’re proud to share.
Dr. Kevin Hayes – Author Bio
Dr. Kevin Hayes is a leading expert in patient-centered dental care, dedicated to making each patient’s first visit an experience of warmth, understanding and exceptional care. Located in Cookeville, TN, at Hayes Family Dentistry, Dr. Hayes has dedicated his career to transforming dental visits from routine check-ups into comprehensive, comforting experiences.
His commitment to prioritizing patient comfort and trust is evident in the positive experiences shared by many satisfied patients who appreciate the personalized attention and genuine care they receive. Dr. Hayes’s practice philosophy is to demystify the dental visit and create a supportive environment where each patient’s journey to optimal dental health is both enlightening and enjoyable.

